Frequently Asked Questions
Everything you need to know about high-performance audio and your order.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days depending on your location.
Do Cerwin-Vega products come with a warranty?
Yes, all authentic Cerwin-Vega products come with a limited manufacturer's warranty. The duration varies by product category, typically ranging from 1 to 3 years.
What is your return policy for electronics?
We offer a 30-day return policy for items in original, unopened packaging. If a product is defective upon arrival, please contact our support team immediately for a replacement.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Are your speakers compatible with all home theater receivers?
Our speakers are designed to work with most standard amplifiers and receivers. Please check the impedance (ohms) and power handling (watts) specifications on the product page to ensure a proper match.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.